Gild + Olive Return Policy

Seamless Returns

At Gild + Olive, we take pride in providing phenomenal customer service. Our return policy is designed to be as delightful as our jewelry. Here's how you can easily navigate returns and exchanges:

How to Return or Exchange:

• Online Returns Portal: For all refunds and exchanges, please use our Online Returns Portal.
• Return Window: You have 28 days from the date of purchase to return or exchange eligible items.

Items Not Eligible for Return:

• Earrings & Huggies (Ear Cuffs are returnable)
• Engraved Products
• Monogrammed Products
• Gift Cards
• Individual Products in Sets (must be returned as a complete set)

Important Notes:

• Gift with Purchase: If your return affects the eligibility of a promotional gift, the gift must also be returned.

Return Requirements:

• Items must be unworn, undamaged, and in their original condition and packaging.
• We won't email upon receipt of your return, but we will confirm your refund via email once processed.

Return Eligibility:

• Items must be in their original condition without signs of wear or damage.
• Include all original packaging (tags, box, and pouch).
• Complete sets must be returned together.
• For Lab Grown Diamonds, include the SCS certification.

Feel free to contact us if you have any questions or need further assistance. Your satisfaction is our top priority.

Thank you for choosing Gild + Olive. We’re here to make your jewelry shopping experience like no other!